Awesome Support Custom Status And Labels

Awesome Support Custom Status And Labels
https://getawesomesupport.com/addons/custom-status/

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Need more than the three default statuses?   Maybe you need to tag and label certain tickets for “Development” or  move them to certain support levels such as “Level 1” and “Level 2”.  With the Custom Status and Labels add-on you can create the perfect set of ticket labels for your organization.

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